ITSM is characterized by adopting a process approach with automated workflow, making service management processes easier, encourages self-service for maximum productivity, stressing continual improvement and ensure compliance as per the industry standards.
ITAM enables an Organization to monitor and manage complete life cycle of an asset, right from procurement to disposal which includes financial,inventory,contractual details. Helps Organization in startegic decision making for the IT environment.
SAM is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization and disposal of software applications within an Organization.
Access any of our applications on the go
Standard ServiceDesk – Ticketing System, Project Management, IT Asset Management Entp ServiceDesk – ITIL compliant Enterprise ServiceDesk
IT Asset Management, Asset Tracking, Software License Management, Remote Management, Purchase Management
Track IT and Non-IT Assets, Fixed Assets through Barcode, QR-code RFID
ServiceDesk, ITAM, Multiple Account Mgmt, Remote Control, Purchase mgmt, Billing, Analytical Reports
Take control of your client systems remotely and perform troubleshoot activities.
Access any of our applications on the go
Login through any of the devices for quick review, tasks, assignments, status etc
Fully functional mobile access at your finger tips, be at your work place or on the field
No need to install any mobile app in any of your mobile devices
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Tracks all the IT hardware in the network wtih CI technical attributes.
Tracking of all IT Hardware and Software assets in a network with agent/agentless discovery.
Tracks all physical assets, either by scanning barcode labels, QR Code labels attached to the assets or by using RFID tags
Tracks all the software installed on the hardware assets discovered on the network.
Effective reports are generated indicating unused and under-utilized licenses, over-utilized licenses. Helps to maintain IT hardware assets free from pirated softwares and hence ensuring compliance.
Process of distributing and applying updates to software. When a vulnerability is found after the release of a piece of software, a patch can be used to fix it.
We are the agency who always gives you a priority on the free of question and you can easily make a question on the bunch.
Transfer the data from existing or older Helpdesk Application to our ServiceDesk Application. Custom fields can be created before migrating the data as per the requirements.
Schedule Database Server data backup everyday and export to the respective Storage Server. Servicedesk Data can be backedup every couple of hours. Make data accessible on easy search.
Our ServiceDesk and IT Asset Management can be integrated with any other third party applications to work seamlessly and control of your IT Infrastructure.
Integrate with AD/LDAP for the users authentication
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“Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis. sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi loren accumsan ipsum velit.”
“Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis. sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi loren accumsan ipsum velit.”